Once you’ve figured out the culprit, uninstall the app then re-install a fresh copy. Uninstall all recently installed apps, particularly those you installed around the time the screen capture feature went wonky. What you need to do is find out which app is causing the problem.ĭelete the apps that you don’t need or use to narrow down your options. If the screenshot image looks fine, then a third-party app might be interfering with the screen capture process. While in Safe Mode, try doing a screenshot. You should now be running macOS in Safe Mode. Release the Shift button once the login window appears. To boot into Safe Mode, restart your Mac then immediately press the Shift button when you hear the startup sound. If resetting the system preferences did not work, try booting into Safe Mode. Try doing a screenshot again and check if the image is now okay. plist file should reset the preferences for this feature to their default settings. plist file to the Trash, then empty it.ĭeleting the screencapture.
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